
Aarya offers a number of value added services including facility management services, Annual Maintenance Contract, Mailing Solutions, Up gradation and Network Maintenance.
SCOPE:-
- Breakdown
- Preventive and Predictive Service-
- Desktop Services
- Help Desk Services
- Asset Management
- Vendor Management
- Virus & Security Management
- Mail Management
- Systems Management
- LAN/WAN Network Management
- Backup Support.
- Inventory Management
- Performance Reporting
- Hardware Productivity Management
- MIS
Value to Customer
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- Multi Framework for IT Service Delivery-
- Optimum utilization and increased effectiveness of Onsite resources-
- Minimize calls - Root cause analysis to eliminate common calls-
- Single point of contact – Aarya Site Manager -
- Minimize escalation – War Fight Approach-
- Shadow Resources –Take care of sudden upsurge or leave requirements